Permanent Supportive Housing

Bartlett Housing Solutions provides a Permanent Supportive Housing Program to assist and support our clients on their journey to ending homelessness. This program enables people to become housed first and then work to regain control over their lives and their health in a safe, secure environment.  Permanent Supporting Housing has a proven record of success, due to its combination of providing quality, affordable housing with an array of accessible support services.

Our Permanent Supportive Housing Program is located on the 3rd & 4th floors of our West Run facility, in our Nitor Suites. This facility was named from the Latin word, Nitor, meaning ‘to support and trust in oneself.’

As part of our Permanent Supportive Housing Program, clients are provided with a fully furnished, one-bedroom apartment, including furniture, bed, kitchen and bath linens, plates, pots, and pans, cooking utensils and plates. Rent is based on a client’s income and includes all utilities. Rent is calculated at 30% of their annual gross income (AGI).

A case manager will continue to work directly with our clients to provide intensive case management and support to assist the individual in maintaining their housing. Although this is a permanent housing placement without time-limits, our team still strives to stabilize participants with the ultimate goal of assisting them in moving into more conventional permanent housing once ready. This ensures that we can continue to have these units available for those most at risk of dying on the streets.


To be eligible for our Permanent Supportive Housing Program, our residents:

  • Must meet HUD’s definition of homeless.
  • Residents receive comprehensive case management services.
  • Follow HOME and SHP guidelines related to income limits and required documentation.
  • Highest acuity clients (per the community’s HMIS Prioritization List) are offered units when available first.
  • Must be willing to sign and follow the participation agreement. This agreement requires case management, establishment of individualized goals, and obtaining financial security.
  • Efforts are made annually to indemnify existing clients in this program that may be ready to transition to more “traditional” permanent housing situations to free up units for the highest acuity clients.

Anyone desiring to enter the Permanent Supportive Housing Program can contact our office at 304.292.0101.

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