Bartlett Housing Solutions has implemented strict operational changes for COVID-19. Please click here to read our update.

Bartlett Housing Solutions COVID-19 Update

Update, June 23, 2020: Bartlett Housing Solutions has transitioned from our initial COVID-19 operational standard to a more precautionary status, as our surrounding communities begin to reopen. However, our staff and residents are still required to uphold many of the operational standards initially implemented. We continue to hold the health and well-being of our residents and staff as our highest priority.

If you have questions regarding our COVID-19 Operational Standards, please contact our Executive Director at 304-292.0101.


April 2020: As our nation faces one of the most difficult times in recent history, Bartlett Housing Solutions is taking the necessary steps to ensure the safety and wellbeing of both our residents and our staff. As of March 16, 2020, both of our facilities are on lockdown. All clients are told to shelter in place. Staff efforts are focused on providing 24-hour coverage at both facilities as well as coordinating food and supplies to bring in to our clients. Provisions have also been made to go out and pick up needed items, including medications for our clients.

In addition, the additional operational changes have been implemented:

  • A Quarantine Room has been established at each facility in case we have sick clients.
  • Private Facebook pages have been set up for our team and our clients to ensure timely and effective communication.
  • Daily communication with local government and medical professionals is occurring.
  • We are requiring masks and social distancing, but are accepting referrals.
  • Meals are provided in-room at Nitor Suits.

At this time, we cannot allow clients to leave the facilities and return. If clients leave, they will not be permitted to return. Similarly, we cannot take any new clients at the shelter at this time. Please understand that these difficult decisions were made to ensure the health and safety of everyone.